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Cancellation policy

To our guests,

We suppose unexpected or inevitable situations might affect some changes to your booking. However, we would like you to accept our cancellation policy taking into account our serving process (purchasing and preparing the meals) to provide the great dining experiences. We appreciate your understanding.

◆ General customers

When the cancellation is made on the day of your arrival, 100% of your order amount will be charged as cancellation fee.

◆ To travel agencies

Cancellation policy for travel agencies (arranging the tour for customers) is dividedly set as follows.

When the cancellation notice is made on

・2 weeks prior to the arrival; 30% of the order amount is charged. 

・1 week prior to the arrival; 50% of the order amount is charged.  

・the day of the arrival: 100% of the order amount is charged.

In addition, reduction in numbers noticed on the day of the arrival charges 100% of the order amount.

How To Get Here:

JR Nagasaki Station (train):                  approx. 7 min by taxi

Dejima Expressway Nagasaki IC:      approx. 10 min by car

Get off at City Hall (streetcar):           approx. 5 min on foot


8-20 Suwa-Machi, Nagasaki (Tera-Machi Street)

Traditional Japanese Restaurant ICHIRIKI



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